Effective Date: January 2024
Last Updated: March 2025

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At Emma Reid, we value your privacy and are committed to protecting your personal data. This Privacy Policy applies to all aspects of En Pointe Online, Plan Pretty Plan, and Emma Reid Designs and outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, business details.

• Technical Data: IP address, browser type, and cookies when you visit our website.

• Transaction Data: Payment details for services rendered or product purchases.

• Marketing Preferences: Your consent to receive newsletters, offers, or promotional content.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage services across En Pointe Online, Plan Pretty Plan, and Emma Reid Designs.

• To communicate with you regarding inquiries, support, or updates.

• To process payments for services or products.

• To send marketing communications if you have opted in.

• To comply with legal obligations.

3. Data Sharing & Third-Party Services

We do not sell or rent your personal data. However, we may share your data with:

• Service Providers: Payment processors (e.g., Stripe), email marketing tools, website hosting services.

• Legal & Regulatory Authorities: If required by law.

All third-party services are required to comply with data protection laws.

4. Your Rights Under GDPR

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data.

• Correction: Update or correct inaccurate data.

• Erasure: Request deletion of your data.

• Restriction: Limit processing of your data.

• Objection: Opt-out of marketing communications.

• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us at emma@enpointeonline.co.uk

5. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website performance. You can manage cookie settings in your browser.

6. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or loss. However, no internet-based service is 100% secure.

7. Data Retention

We retain personal data only as long as necessary for business or legal purposes.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email: emma@enpointeonline.co.uk
Address: 166 Linacre Road, Litherland, Liverpool, L21 8JU

By using any of our services, you agree to the terms of this Privacy Policy.